Privacy Policy

Multi-Sport Holiday Camp – Privacy Policy

Last updated: 01/12/2025

This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when booking your child onto our holiday camp. By completing a booking, you agree to the practices described below.


1. Information We Collect

We may collect the following information from you during booking:

  • Parent/carer name and contact details (phone, email, address)
  • Child’s name, age, and emergency contact details
  • Medical information, allergies, health needs, or additional support needs
  • Booking and payment information
  • Photo/video consent preferences

We only collect information necessary for the safe and effective running of the camp.


2. How We Use Your Information

Your information will be used for:

  • Managing your booking and payments
  • Ensuring your child’s health, safety, and wellbeing
  • Communicating camp details (times, reminders, updates, emergencies)
  • Keeping internal records
  • Using images for marketing only if you give permission

We do not sell or share personal information with third parties for marketing purposes.


3. How We Store & Protect Your Data

  • All information is stored securely (digitally or on paper) and is only accessed by authorised staff.
  • Medical information is shared only with coaches or staff responsible for your child’s care.
  • We take reasonable steps to protect data from loss, misuse, or unauthorised access.

4. Sharing Information

We may share necessary information only:

  • With emergency services if needed for your child’s safety
  • With staff members responsible for delivering camp activities
  • With payment providers for processing your booking

We will never share unnecessary personal information with anyone else.


5. Photos & Media

  • Photos or videos will only be taken or used publicly if you have given explicit consent.
  • Consent can be withdrawn at any time by contacting us.

6. Parent Responsibilities

By booking, parents/carers agree to:

  • Provide accurate and complete information, especially medical or safety-related details.
  • Update us immediately if any information changes (e.g., new allergies, new phone number).
  • Respect the privacy of other children and families (e.g., no unauthorised photography of other children).
  • Use any communication or updates from the camp responsibly and not share sensitive information publicly.

7. How Long We Keep Your Information

  • Basic booking information is kept for up to 2 years for administrative and safeguarding purposes.
  • Medical and emergency information is deleted or securely destroyed after the camp ends.
  • Photo consent forms are kept only while images are in use or until consent is withdrawn.

8. Your Rights

You have the right to:

  • Access the information we hold about you or your child
  • Request corrections to inaccurate information
  • Request deletion of data where legally appropriate
  • Withdraw consent for photos or communication preferences at any time

To request any of the above, contact us using the details provided at booking.


9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated and posted where bookings take place.